Get Support

Got any requests or queries? Please contact our support team.

Contact

App Download

Control your yeedi robot vacuum from your smartphone

Download

User Manuals

Check user manuals to use yeedi robot vacuum here.

Manuals

FAQs

Find frequently asked questions about your yeedi robot here.

FAQ

Video Turtorial

Stuck somewhere? Find troubleshooting videos here.

Video

Trade in

Trade in your yeedi vacuum and get discounts on your purchase...

Trade

Get Support

Got any requests or queries? Please contact our support team.

Contact

App Download

Control your yeedi robot vacuum from your smartphone

Download

User Manuals

Check user manuals to use yeedi robot vacuum here.

Manuals

FAQs

Find frequently asked questions about your yeedi robot here.

FAQ

Video Turtorial

Stuck somewhere? Find troubleshooting videos here.

Video

Trade in

Trade in your yeedi vacuum and get discounts on your purchase...

Trade

Video Tutorial

GETTING STARTED WITH YEEDI ROBOT VACUUM

Why Choose yeedi ?

Warranty

The yeedi robotic floor cleaners come with a 12-month warranty. The warranty is valid on all the robot vacuums and floor sweepers offered by yeedi (excluding consumable parts). Check the complete warranty policy here.View More

Warranty

The yeedi robotic floor cleaners come with a 12-month warranty. The warranty is valid on all the robot vacuums and floor sweepers offered by yeedi (excluding consumable parts). Check the complete warranty policy here.View More

Shipping policy

Get free delivery on all the US orders placed on our website. Enjoy fast delivery and get your Yeedi floor sweeper within 3 days with priority shipping. Learn more about the shipping policy here.View More

Shipping policy

Get free delivery on all the US orders placed on our website. Enjoy fast delivery and get your Yeedi floor sweeper within 3 days with priority shipping. Learn more about the shipping policy here.View More

Refund policy

Enjoy the 30-day return period on your robot vacuum. Place a return request and get an instant solution from our team. Learn more about the return & refund policy here.View More

Refund policy

Enjoy the 30-day return period on your robot vacuum. Place a return request and get an instant solution from our team. Learn more about the return & refund policy here.View More

Turn the Old into
Something Brand New

yeedi trade-in program is officially on. Use the yeedi you have to upgrade to the yeedi you want. Get the instant credit now!

Trade

Popular Questions

Product Support

What can I do if no water comes out of the water tank?

(1) Check whether the water tank is empty.

(2) Check whether the cleaning pad plate is fitted correctly.

(3) If using a dry, washable cleaning pad, the water tank may need time to saturate the pad. If you need to saturate the pad quickly, you can set the water volume to High in the APP.

(4) Refer to the instruction manual and check whether anything is blocking the water outlet on the water tank before cleaning. We recommend using purified or soft water in the water tank.

(5) If the problem persists, please contact yeedi Customer Service.

Can I download version updates for the yeedi robot vaccum directly from the Internet?

Once connected to a WiFi network, yeedi vac max can receive updates (OTA). The APP automatically pushes the latest firmware package. Just follow the steps in the APP to complete the updates.

yeedi App Support

How to change the speaking language of yeedi robotic vacuum cleaner?

(1) Make sure that the door to the room where the Docking Station is located is not closed.

(2) Keep an area 0.5 m either side and 1 m in front of the Docking Station clear of obstacles and reflective objects (such as mirrors, metals and glasses).

(3) We recommend setting yeedi vac station to start cleaning from the Docking Station. (If the yeedi vac station is away from the Docking Station, please move it to the Docking Station. After hearing "I'm starting to charge", press the AUTO Mode Button or use the mobile phone to start the yeedi vac station from the Docking Station).

(4) keep the room as lighting as possible while the yeedi vac station is cleaning.

Can I download version updates for the yeedi vac directly from the Internet?

Once connected to a WiFi network, yeedi vac can receive updates (OTA). The APP automatically pushes the latest firmware package. Just follow the steps in the APP to complete the updates.

Can the robot connect to smart speakers?

(1) The robot can connect: Google Home, Alexa

(2) After the connection, the robot can be controlled by voice commands, such as start cleaning, pause cleaning, continue cleaning, stop cleaning, return to charge

Does the camera on the robot violate the user's privacy?

No. The camera on the robot is only used for the locating and navigation of the robot. All data is processed locally on the robot and will not be uploaded to the cloud, so it will not violate the user's privacy.

yeedi Trade In

What is yeedi trade-in?

It is a program we designed especially for our customers so that they can purchase new models with big savings.

How does it work?

Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible model . Just answer a few questions regarding the model, We’ll provide an estimated trade-in value.

How long does the trade-in process take?

It is not required to send us back the old models . You can get the trade-in value and purchase new models with it immediately after you answer the questions and provide the SN proof.

Where can I find the SN number?

On the vacuum, remove the water tank and dustbin, you can see the SN, on the app, Enter map surface > click the upper right corner > scroll down and see the SN.

Do I need to provide the purchase proof?

No , you dont need to provide the purrchase proof. Just provide the SN number.